Ordering Info for Our Attic
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Our Attic
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How to order from "Our Attic"

We want to make the ordering process as easy for you as possible. If you have questions we haven't anticipated, please contact us through the link below.

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How to Order:

We are working to automate the order process, but for now, email us with the following information:

bulletInclude your Zip code and the item you wish to purchase. Indicate whether the shipping address is Residential or Office. (Required to calculate UPS rates). REMEMBER, UPS won't ship to a PO Box. Do not send payment before we notify you of shipping charges.
bulletUnless you indicate otherwise, we will ship very light (< 2 lbs) items by Priority Mail. Items in a box, or heavier packages will ship UPS Ground.
bulletYou may use your FedEx, UPS, or Airborne accounts to pay for freight if you wish.
bulletWe will calculate shipping charges from Atlanta, GA, and will email you the order total with a link to PayPal's secure site.
bulletIf you contact us during business hours, Mon-Fri, (eastern time), we almost always respond within an hour or even sooner. Shipment is within 24 hours of receiving payment confirmation. Make an offer!

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Pay by check, debit card, or credit card through a secure site.

Please don't send money until we calculate shipping charges!

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Privacy Policy:

Cyber Studios has to collect certain information, such as your name and address, in order to ship the items. We NEVER, EVER, give or sell your information to anyone else, PERIOD. We do not retain credit card or checking account information once payment has been processed.  

Important Refund Information:

Used Software is sold "As Is". Cyber Studios will not knowingly ship defective product, but we make no warranty regarding the usability of the software, since these are older versions. Be aware that the vendor may not support these versions if they are several revisions prior to the current release. Check the system resources on your machine to be sure you can run the program. We will be glad to email you the specs on each box. 

If, within 15 days of receiving the software, you find the disks to be unreadable, notify us and we will give you a Return Authorization. We will refund your money, less shipping, upon receipt of the defective disk(s). Refunds will be made by the same method as the original payment. 

Used Hardware - We check out the hardware before shipping. If an item needs repair, it will be noted on the website. Notify us of any problems within 15 days of receipt, and we will either help you get the equipment going or issue a Return Authorization

Sale-Priced Training Manuals - We provide you with an outline and syllabus of any manual, upon request. We will fax you sample pages from the manuals. The condition of each item is clearly stated on the website. Please keep in mind that prices have been drastically reduced. Therefore, all sales on used manuals are final, unless the product is in some way defective. A Return Authorization is required.

How to Reach Us:

Call 770.614.8063 between 9:30 a.m. and 9:30 p.m. Eastern Time (USA), or email us (preferred).

If you get voice mail, it means we are helping someone else. Please speak slowly and clearly to leave your  message. We can't return your call if we can't understand you!

 

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